ORDERING PROCEDURES
MISSION STATEMENT: Due to the limitations of our work force (just the two of us) and the amount of time required to produce an item, we do not keep an abundance of items on hand, however, our shipments are normally made within a week, or less. We do not compromise quality to enhance production. One of the main reasons that we enjoy this work is being satisfied with the finished product.
HOW TO ORDER: If you would like to purchase an item(s) from one of our galleries, please follow the procedures outlined below:
Send us an E-Mail, listing the description and the quantity of items desired (be sure to include your mailing address).
Upon receipt of your request, we will notify you as to the approximate date of shipping and the method of shipping (we will also notify you on the date the product is shipped).
When you receive the shipment, please examine the item(s) to insure your satisfaction.
If you are satisfied with the item(s), please remit payment within five days, either by personal check or money order (we do not accept credit cards). Once payment is made, returns are not honored.
If you are not satisfied with the product(s), please return the shipment to us.
POLICIES:
The cost of an item is the price included in the gallery. This price does not include the shipping charges within CONUS - the shipping and handling charges will be provided you when you order(we do not ship outside of CONUS), and does not include applicable State Sales Tax (Texas residents will have 8.25% added).
We want our customers to be completely satisfied with their product(s).
Our policy to expect payment after the shipment is received is to permit the customer an opportunity to be completely satisfied with their purchase. We have not been disappointed in the honesty of our customers in the past, and we will continue this policy as long as it works for us.
DIRECTORY
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